Tuesday, July 04, 2006

Undercover test for parking attendants

This is Lancashire
By Bolton Evening News Reporter

A team of "mystery parkers" are being sent on to the streets of Chorley to check up on the borough's parking attendants.
The undercover workers will park badly on purpose to test the area's controversial Parkwise scheme.
The secret survey is one of several measures taken after a review of parking in the area.
Others include giving traffic wardens a mobility scooter to help them get about more quickly and easily and requiring them to give precise explanation about why tickets have been issued.
Leader of the Council Peter Goldsworthy said: "The objective of the inquiry was to investigate the effectiveness of Parkwise and assess the impact it has had on residents, visitors, motorists, traders and businesses.
"It was also important to compare the Lancashire scheme with best practice elsewhere and identify any future improvements that could be made in customer service."

He added: "Decriminalisation of parking in Lancashire was the first time a county council and a number of district councils have operated such a partnership arrangement and it has been a complex operation."

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